How to uninstall Avada FAQs, Helpdesk, Chats?
In this article, we will guide you how to uninstall Avada FAQs, Helpdesk, Chats correctly from your store.
Step 1: Remove the app from Shopify app library:
From Shopify Settings > select Apps and Sales channels > click on Remove at Avada FAQs, Helpdesk, Chats > choose a Reason for deleting > Delete
Step 2: Remove FAQ page:
Access Pages > select Frequently Asked Questions > Actions > Delete pages
Step 3: Remove app's code:
From Themes > Edit code at Current theme > delete the code as highlighted in the screenshot:
Step 4: Remove file avada-faqs-app.liquid:
Also at Edit code > search for avada-faqs-app.liquid > remove the file
That's show you completely uninstall Avada FAQs, Helpdesk, Chats app. If you have any difficulties removing the app, feel free to reach out to our 24/7 live chat support for further assistance.