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How to configure translations

It is possible to translate any label in Joy app from English to your language. Meantime, the supported languages are German, English, Spanish, French, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Russian, Vietnamese, Chinese(Simplified). Please contact us if you want to have different translation versions in other languages

In this article, we will guide you on how to configure the translation function in the Joy app

1/ Step 1: Access app > Translation tab


2/ Step 2: Choose the primary language

  • Choose the language that you want to translate to

  • The translated language will be automatically selected based on the language at Shopify setting if it is included in 15 supported languages in our app. If not, it will be translated as what you setup at Primary language settings.


  • You can change the translation of labels yourself. Please navigate to the following tabs (General, Guest Box, Customer Box, Earning Program, Redeem Program, Point history) and adjust the translation. Do not forget to click on Save button as you finish your translation version.


  • Please note that you can quickly find any translation label by field name.