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How to integrate Joy with Air Review

Building trust is a crucial factor in turning potential shoppers into repeat customers. We can use reviews as a social proof to strengthen clients’ confidence in our brand. While Air Review helps you to collect customer's feedback on your products, you can integrate the app with Joy to encourage customers to leave more reviews by receiving reward for their actions.

In this article, we will guide you on how to make the integration between Joy and Air Review to allow customers earn points for feedback on your products.

Make sure that you have both apps on your store

How to get App ID and Secret Key from Air Review

  • Step 1: Access Air Reivews > Settings > Manage key
  • Step 2: Copy ID and inter secret key

How to integrate Joy with Air Reviews

  • Step 1: Access Joy > Integrations > Air Reviews
  • Step 2: Enter App ID and Secret Key of Air Reviews app > hit Connect button

  • Step 3: After connecting 2 apps successfully in Joy app, please access Reward Program > Points > Write Review

  • Step 4: In Write Review reward program, select Air Reviews and hit Save button to finish

Should you need any help, feel free to reach out to our suppor team on livechat. We are happy to help you 24/7