Getting Started
App: Avada WhatsApp Chat, FAQ Page
App listing: https://apps.shopify.com/avada-helpdesk
Avada Help Center/ WhatsApp/Help desk helps ecommerce store owner provide support to their customers via live chat, order tracking service & frequenly asked question list.
The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
Advantages of Avada WhatsApp Chat, FAQ Page
Seamless Customer Communication: Enhance customer satisfaction by providing a convenient, in-app widget that enables direct communication with your ecommerce store.
Real-Time Support: Live chat functionality empowers customers to seek immediate assistance, resolving queries and concerns promptly.
Order Tracking Made Easy: Simplify the order tracking process by integrating it within the app, allowing customers to effortlessly monitor their orders in real-time.
Accessible FAQ List: Provide a comprehensive FAQ list within the app, offering quick and easy access to commonly asked questions, reducing customer support requests.
Streamlined Customer Experience: By consolidating contact methods, live chat, order tracking, and FAQs in one app, you create a seamless and efficient experience for your customers, saving their time and effort.
Main features of Avada Whatsapp Chat, FAQ Page
Show your Help Center in a floating button & in a page
Customized themes for FAQs popup and Help Center that fits any store's branding
Show the Order Tracking functionality for customers to track parcels without ask
Help Shopify stores manage FAQs list easily by showing the question and category
Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Messenger, Line, Skype, etc.)
Easily setup your working hours and online time
For further information, don't hesitate to contact us at support@avada.io. We're here 24/7 to support your journey to SEO success!