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Uninstall app

In this article, we will guide you how to uninstall Avada FAQs, Helpdesk, Chats correctly from your store.

7.1. Uninstall app

Step 1: Get access to Shopify Admin → Setting → chọn Apps and sales channels → Uninstall Avada helpdesk & FAQs.

Step 2: Select Reason for uninstalling (optional) → Uninstall.

7.2. Delete FAQ page

Step 1: Get access to Shopify Admin → Online storePages → Frequently Asked QuestionActionsDelete pages

Step 2. Click Delete 1 page to confirm

7.3. Remove code

Step 1. Themes → Edit code at Current theme

Step 2. Find file theme.liquid → Delelte code from our app as image below

Step 3: Delete file avada-faqs-app.liquid

Edit code → Find and delete file avada-faqs-app.liquid > Delete file