Uninstall app
In this article, we will guide you how to uninstall Avada FAQs, Helpdesk, Chats correctly from your store.
7.1. Uninstall app
Step 1: Get access to Shopify Admin → Setting → chọn Apps and sales channels → Uninstall Avada helpdesk & FAQs.
Step 2: Select Reason for uninstalling (optional) → Uninstall.
7.2. Delete FAQ page
Step 1: Get access to Shopify Admin → Online store → Pages → Frequently Asked Question → Actions → Delete pages
Step 2. Click Delete 1 page to confirm
7.3. Remove code
Step 1. Themes → Edit code at Current theme
Step 2. Find file theme.liquid → Delelte code from our app as image below
Step 3: Delete file avada-faqs-app.liquid
Edit code → Find and delete file avada-faqs-app.liquid > Delete file