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How to set up VIP Tier

VIP Tier Feature

Introduction

Hello there! We're excited to introduce you to our VIP Tier feature, specifically designed for wonderful merchants like you. This feature offers a fantastic opportunity to boost customer engagement and loyalty. With VIP Tiers, you can unlock a world of exclusive benefits and rewards, helping you to build lasting relationships with your most valued customers and drive ongoing business growth.

In this article, we'll guide you step-by-step through the process of configuring your VIP tier/membership programs.

Why Customize Your VIP Tier Program?

You might be wondering why you should customize your VIP tier program. Well, it's simple. Customization allows you to tailor rewards and benefits to suit the preferences and behaviors of your unique customer base. This way, you can create a more personalized and engaging experience for your customers, which can lead to increased satisfaction and loyalty.

Moreover, customization helps you align your VIP program with your brand identity and business goals, ensuring that it effectively supports your overall strategy for growth and success.

How to Edit VIP Tiers?

With our platform, you can effortlessly edit your current tier list. Feel free to name and set up points milestones for each tier. To start, please click on the Edit icon to modify each tier's rules.

Edit VIP Tier

You also have the freedom to create tiers by uploading your own icon images.

Upload Icon

By customizing the name and icon of the VIP tier feature, you can significantly enhance the overall attractiveness and appeal of your program, thereby creating a more engaging and immersive shopping experience for customers.

We provide a set of icon options comprising three tiers: bronze, silver, and gold, suitable for most VIP tier programs. However, we still encourage you to upload your own icon set to reinforce your brand identity, fostering stronger connections and loyalty among your customer base.

To add more tiers, simply click on Add tier:

Add Tier

If you currently have a VIP tier program, when adding a new tier, the system will prompt you to turn off the VIP tier program. Please disable the VIP tier program and set up the new tiers. After completion, don't forget to re-enable the VIP tier program.

Disable VIP Tier

How Do Entry Rewards Work?

To select the rewards you want, please click on Add rewards at Entry Rewards.

Add Rewards

"Entry rewards" are the incentives or benefits that customers receive upon joining a loyalty program or reaching a certain tier within that program. These rewards are designed to encourage customer engagement and retention.

In the context of our loyalty program, "Entry rewards" work by offering customers immediate benefits or perks when they first enroll in the program or achieve a new tier. With us, entry rewards include a discount amount/percentage on their purchase, free shipping, free product, and bonus points.

Discount Amount

Customers will receive a discount of a fixed amount which can only be used once and is only valid for that one customer.

Discount Amount

After deciding on the discount amount for customers, you can determine the minimum amount required for customers to be eligible for this discount, as well as select which products can be applied with this discount amount.

Discount Percentage

Customers will receive a certain X% discount code which can only be used once and is valid for only one customer.

Discount Percentage

Just like the discount amount, you can set a minimum purchase amount for the discount percentage to apply. You can also designate which products or categories this discount applies to, providing you with the flexibility to drive sales where you need them most.

Free Shipping

Customers will receive a free shipping discount code for their orders.

Free Shipping

Offering free shipping as an entry reward can be a powerful incentive for customers. It's a great way to thank them for joining your VIP program and encourage them to start shopping right away. You can set specific conditions for this reward, such as a minimum purchase amount or specific eligible products.

Free Product

Customers will receive a discount as a coupon code for a particular product.

Free Product

A free product reward is a fantastic way to introduce customers to a new product or simply to say thank you. You can choose the specific product you'd like to offer, making this reward a versatile tool for promoting various items in your catalog.

Bonus Point

Customers will receive bonus points upon joining or leveling up in the VIP program.

Bonus Point

Bonus points can be a great motivator for customers to continue engaging with your brand. They can accumulate these points to redeem exclusive rewards or discounts in the future, enhancing their overall shopping experience.

Conclusion

Setting up VIP Tier programs with us is a powerful way to enhance customer loyalty effortlessly. By following these instructions, you can customize and edit VIP tiers to suit your business needs, fostering lasting connections with valuable customers.

Start setting up your VIP Tier program today and watch your business grow!